COMMUNICATIONS ADMINISTRATIVE POLICY/PROCEDURE
Policy No.: 4000
Date Issued: June 1, 1996
Date Revised: July 8, 2024
SUBJECT INDEX OF SECTION 4000
8.0 SECTION 4000 - OPERATIONS POLICIES/PROCEDURES - LAW
4100 CAD Procedures
4200 Officer Safety
4300 Radio Procedures
4400 Telephone Procedures
4500 CLETS and Other Automated Systems
4600 Notifications and Call-Out Procedures
4700-4900 Specific Procedures
Supporting Documents
- 4010 Policy/Procedure Numbering Plan 32.45 KB
- 4110 Common Abbreviations (Rescinded) 34.61 KB
- 4120 Dispatch Incidents 94.88 KB
- 4121 Assigning Case Numbers 54.99 KB
- 4122 Case Numbers Assigned by Records Personnel (Rescinded) 150.92 KB
- 4130 Incident Priorities (Rescinded) 62.57 KB
- 4140 Capturing Vehicle Information 66.22 KB
- 4140.80 Capturing Vehicle Use and Mileage (Rescinded) 56.13 KB
- 4150.80 Adding Beat to Forced Calls 77.16 KB
- 4201 Officer Safety 91.15 KB
- 4205 Officer Down 111.59 KB
- 4210 Cover Units 93.57 KB
- 4220 Report on Conditions/Time Checks 85.95 KB
- 4225 Unanswered or Unidentified Radio Transmissions 109.46 KB
- 4230 In-Progress Calls for Service 83.27 KB
- 4240 In-Progress Felony Calls 85.05 KB
- 4250 Non-Emergency Requests for Assistance by Field Units 87.33 KB
- 4260 Stay Clear Order 97.61 KB
- 4270 Fire and Emergency Medical Service Requests for Assistance 89.01 KB
- 4301 Guidelines for Use of Radio and Telephone 117.99 KB
- 4305 Radio Channel Time Checks (Rescinded) 73.31 KB
- 4310 Alert Tone 79.78 KB
- 4320 Clarity and Brevity 96.17 KB
- 4325 Radio Silence 88.12 KB
- 4325.80 Field Unit Request to Hold Radio Traffic (Rescinded) 31.09 KB
- 4330 Standard Dispatch Format 86.14 KB
- 4330.80 Compensating for Pending Queue Time 75.98 KB
- 4331 Information Necessary for Initial Dispatch of Cold Incidents 108.33 KB
- 4332 Previous Incident Information 167.33 KB
- 4335 Use of Phones (Rescinded) 151.2 KB
- 4345 Be on the Lookout (BOL) Broadcasts 125.75 KB
- 4345.81 Documenting Be On The Lookout Broadcasts 87.16 KB
- 4346 Guidelines for Be on the Lookout (BOL) Broadcasts 94.07 KB
- 4350 Assigning Calls for Service 169.74 KB
- 4350/SO.80 Santa Cruz County Sheriff's Office Service Centers 228.18 KB
- 4350/SO.81 Community Service Officers at the Sheriff's Office Service Centers 95.81 KB
- 4351 Assigning Calls for Service to Community Service Officers 87.85 KB
- 4351.80 Capitola Police Department Community Service and Parking Enforcement Units 80.61 KB
- 4351.81 Hollister Police Department - Community Service Officers 112.03 KB
- 4351.83 Watsonville Police Department - Police Service Specialists and Community Service Officers 106.95 KB
- 4355 Assigning Telephone and Desk Reports 112.11 KB
- 4360 Radio Channel Identification 61.66 KB
- 4360.80 Unit Identifiers (Call Signs) 57.81 KB
- 4361 Use of Secondary Channels 148.69 KB
- 4362 Use of Service Channels 161.67 KB
- 4362/SO Sheriff's Service Channel Implementation 128 KB
- 4364 Medical Emergencies 85.6 KB
- 4365 Fire or Ambulance Responses Without Law Enforcement 41.51 KB
- 4370 Codes and Clear Text 71.7 KB
- 4380 Common Code Sections 139.03 KB
- 4390 Emergency Response by Peace Officers 111.99 KB
- 4410 General Telephone Procedures 94.05 KB
- 4412 Call Processing of In-Progress Crimes with Injured Persons 81.06 KB
- 4415 Hang-up Calls (Emergency and Non-Emergency) 95.27 KB
- 4416 Processing Wireless 9-1-1 Calls 148.3 KB
- 4417 Wireless 9-1-1 Calls Reporting In-Flight Emergencies 119.13 KB
- 4420 Prioritizing Calls for Service 77.3 KB
- 4430 Release of Personal Telephone Numbers 84.22 KB
- 4440 Classifying Calls for Service 80.53 KB
- 4450 Excited Delirium (Rescinded) 71.94 KB
- 4460 Confidential/Sensitive Information 140.26 KB
- 4470 Messages for Personnel 89.88 KB
- 4480 Supplemental Reports (Follow Up) 90.95 KB
- 4490 Permits and Licenses 72.86 KB
- 4501 Use of the Mobile Data Computers (MDC) 224.44 KB
- 4502 Mobile Data Computer (MDC) Messages 82.13 KB
- 4505.80 SCAN/CLETS Administrative Messages 96.47 KB
- 4510 Confidentiality (Rescinded) 69.8 KB
- 4510.80 Disposal of Confidential Documents 58.54 KB
- 4515 Search Clause Information (Rescinded) 71.44 KB
- 4520 Warrant Checks 154.04 KB
- 4520.80 Notification of "Own Recognizance" Warrant Service 70.89 KB
- 4525 Supervised Release File 87.62 KB
- 4530 Stolen Vehicle Entries 142 KB
- 4530.80 Documenting Stolen Vehicle Entries 158.19 KB
- 4540 Radio Transmission of Criminal History/Records Information 104.57 KB
- 4540.80 Criminal History Requests from Field Units 65.88 KB
- 4550 Driver's License Checks 112.82 KB
- 4560 Records Checks (Rescinded) 58.72 KB
- 4560.80 Remote Access Records Checks in the Santa Cruz Metro Records System (SCMRS) 68.47 KB
- 4565 Attaching Open Query Returns to CAD Reports 72.76 KB
- 4570 Property and Firearm Checks 101.61 KB
- 4580 Registration Checks 78.57 KB
- 4590 Firearms Checks (Rescinded) 61.43 KB
- 4605.80 On-Call Deputy District Attorney 78.26 KB
- 4610 Death Notifications 78.96 KB
- 4611 Coroner Jurisdiction and Notification 116.54 KB
- 4615 Amber/Silver/Blue/Ebony/Feather/Yellow Alert Messages and Endangered Missing Advisory 115.75 KB
- 4615.80 Amber Alert Activation Procedures (Rescinded. Refer to Policy 4615) 131.93 KB
- 4616 Silver Alert 145.96 KB
- 4620 Official Press Releases (Rescinded) 65.22 KB
- 4625 Major Incidents - Adjacent Jurisdictions 78.99 KB
- 4630 Canine Units 99.63 KB
- 4635 Press Inquiries (Rescinded) 36.01 KB
- 4640 Santa Cruz County Anti Crime Team - S.C.C.A.C.T. 80.97 KB
- 4650 Requests for Child Protective Services (CPS) 66.77 KB
- 4655/SO Sexual Assault Forensic Exam (SAFE) 123.23 KB
- 4670 Immigration and Customs Enforcement (ICE) 81.97 KB
- 4680 Investigations Division 76.19 KB
- 4690 Patrol Supervisor 76.46 KB
- 4690.80 Notifying Patrol Supervisor of Arrests (Rescinded) 31.22 KB
- 4695 Notification of Off-Duty Employee Involvement 87.68 KB
- 4701.80 Creating First Priority Calls for Service 82.18 KB
- 4701.81 Dispatching First Priority Calls for Service 85.66 KB
- 4710 Alarms - General 103.05 KB
- 4710.80 Obtaining the Alarm Site Telephone Number (Rescinded) 29.63 KB
- 4710.81 Alarms at the Capitola Mall 76.44 KB
- 4715 Alarms - Robbery (Rescinded) 61.24 KB
- 4720 Missing Persons 152.36 KB
- 4725 Dead Body Calls (DOA) (Rescinded) 43.14 KB
- 4730 Pursuits 146.25 KB
- 4735 Drivers Under the Influence 98.73 KB
- 4740 Domestic Disputes 144.98 KB
- 4740.80 Incident Types for Domestic Disputes 85.77 KB
- 4745 Drunk Subjects 106.68 KB
- 4750 Vehicle Tows 207.09 KB
- 4760 Traffic Accidents 163.14 KB
- 4765 Escorts 60.92 KB
- 4775 Lost or Found Property 74.6 KB
- 4780 Cruelty to Animals 72.66 KB
- 4785 Calls for Service Outside Of or Unknown Jurisdiction Limits 107.84 KB
- 4790 Abandoned Vehicles 115.76 KB
- 4795 Private Detective Investigations 66.39 KB
- 4800 Illegally Parked Vehicles 56.69 KB
- 4805 Railroad Accidents and Crimes Involving Railroad Property 60.59 KB
- 4810 Aircraft Accidents 81.2 KB
- 4815 Sexual Assault 98.81 KB
- 4820 Arson 69.46 KB
- 4825 Restraining Orders and Emergency Protective Orders 95.88 KB
- 4830 Prowlers 129.75 KB
- 4835 Road Closures 75.01 KB
- 4840 Stolen Vehicle 86.43 KB
- 4845 Suicides and Suicidal Subjects 98.91 KB
- 4845.80 Suicide Information Calls from Crisis Centers 71.82 KB
- 4850 Recovered Stolen Vehicles 105.15 KB
- 4855 Civil Protests, Strikes, and Labor Relation Incidents 86.81 KB
- 4860 Citizen Assists 92.23 KB
- 4861 Citizen Complaints 89.66 KB
- 4865 Suspicious Persons or Vehicles 123.01 KB
- 4870 Officer Initiated Activity 112.07 KB
- 4870.80 Officer Initiated Requests for Fire and/or Ambulance (Rescinded) 49.02 KB
- 4871 Officer Initiated Requests for EMS Response 66.62 KB
- 4872 License Plate Reader Hits (LPR) 70.33 KB
- 4875 Traffic Signals, Railroad Signals, Signs, and Traffic Hazards 74.73 KB
- 4880 Community Service Officers (Rescinded) 47.66 KB
- 4885 Robberies 138.94 KB
- 4890 Private Person Arrests by Private Security Officers 72.89 KB
- 4895 Shots Fired 144.63 KB
- 4900 Traffic Stops 76.24 KB
- 4905 Traffic Citation Sign-offs and VIN Verifications 107.6 KB
- 4910 Transporting Females 57.58 KB
- 4915 Truants and Students Absent Without Leave 75.11 KB
- 4920 Meal Break Requests 62.65 KB
- 4925 Illegal Camping 125.34 KB
- 4930 Assault With a Deadly Weapon 87.45 KB
- 4935 Assist Outside Department (AOD) 83.57 KB
- 4940 Battery 65.45 KB
- 4945 External Monitoring Devices 112.14 KB
- 4950 Bombs 98.35 KB
- 4960 Brandishing 106.43 KB
- 4970 Burglary 105.77 KB
- 4990 Civil Disputes/Disturbances 100.87 KB
- 4995 Barking or Howling Dog Complaints 112.79 KB