495 Upper Park Rd.
Santa Cruz, CA 95065
Phone: (831) 471-1000
Monday-Friday 9:00am-4:00pm
PLEASE NOTE: Requests for any 911 records should be made directly with the appropriate Law/Fire/Ambulance agency of jurisdiction for a specific incident. We are not authorized to release any records on their behalf. Please see the agency list below (with website links and contact numbers). If you do not know the agency of jurisdiction for your incident, use the How Do I? menu to Search Police Jurisdictions by address.
The California Public Records Act (PRA) is a series of laws meant to guarantee that the public has access to records of governmental bodies in California. Anyone can request public documents in California, and a purpose does not have to be stated. Requesting public records can be a maze of rules and forms, and we want to help you through the process. (Please note, according to California Government Section 6253(c), local agencies have 10 calendar days after receipt of a request to initially respond to the requestor.)
Santa Cruz Regional 9-1-1 provides dispatch services for the counties of Santa Cruz and San Benito, and the cities of Santa Cruz, Watsonville, Capitola, and Hollister.
Santa Cruz County - 10395 Soquel Dr, Aptos, CA 95003
Phone: 831-662-0511 (Mon-Fri 8am-5pm)
Hollister/San Benito County - 740 Renz Ln, Gilroy, CA 95020
Phone: 408-848-2324 (Mon-Fri 8am-5pm)
Link: CHP General PRA Information
422 Capitola Avenue, Capitola, CA 95010
Phone: 831-475-4242 (Mon-Fri 8am-5pm)
Fax: 831-479-8881
Email: cpdrecords@ci.capitola.ca.us
Links: CPD Records Division Information, CPD PRA Request Form
395 Apollo Way, Hollister, CA 95023
Phone: 831-636-4330 (Mon-Thur 9am-5pm, Fri 9am-4pm)
Fax: 831-636-4339
Email: records@police.hollister.ca.us
Link: HPD Application for Release of Information, Hollister City Public Record Requests
2301 Technology Parkway, Hollister, CA 95023
Phone: 831-636-4080, ext 438/439 (Mon-Fri 8am-5pm)
Fax: 831-636-1416
Link: San Benito County Public Record Requests
5200 Soquel Avenue, Santa Cruz, CA 95062
Phone: 831-454-7600 (Mon-Fri 8am-5pm)
Fax: 831-454-7604
Email: shfrecords@santacruzcounty.us
Links: SCSO Public Records Request Information, SCSO Document Requests
155 Center Street, Santa Cruz, CA 95065
Phone: 831-420-5870 (Mon-Fri 9am-4pm)
Fax: 831-420-5870
Links: SCPD Public Records Act Portal/Information, SCPD Record Request Form
215 Union Street, Watsonville, CA 95076
Phone: 831-768-3370 (Mon-Fri 8:00am-4pm)
Email: wpd.records@cityofwatsonville.org
Link: WPD Records Information
American Medical Response (AMR) - Santa Cruz County: 831-423-7030
American Medical Response (AMR) - San Benito County: 831-718-9556
Ben Lomond Fire Department: 831-336-5495
Boulder Creek Fire Department: 831-388-7222
CAL FIRE San Benito/Monterey (BEU): 831-333-4600
CAL FIRE Santa Cruz/San Mateo (CZU): 831-335-5355
Central Fire District Santa Cruz County: 831-479-6842
Felton Fire Protection District: 831-427-5737
Hollister Fire Department: 831-636-4325
Santa Cruz Fire Department: 831-420-5280
Scotts Valley Fire District: 831-438-0211
Watsonville Fire Department: 831-768-3200
Zayante Fire Protection District: 831-335-5100
*If you are running into issues with your PRA request and need assistance, please send an email to Records@scr911.org or contact the Santa Cruz Regional 9-1-1 Business Office at 831-471-1000 (Mon-Fri 9am-4pm).