PSPS and Flex Alert

2019 was the first time that our community was affected by PG&E Public Safety Power Shut-offs (PSPS's)---three separate events impacting around 30,000-50,000 residents each time. As a 9-1-1 center, we receive numerous calls with questions and requests for information. Please do not call 9-1-1 for information about PSPS's.

There are many things you can do to prepare for such events. The #1 thing is to check PG&E’s website for any planned or current outages and to sign up for notifications. You can self-enroll for these notifications; see link below.

PG&E's website has some valuable information on preparing for potential outages:

• Confirm or update your contact information with PG&E. We'll send notifications to the contacts we have on file in advance of a shutoff, when possible.
• Create a safety plan for all members of your family, including pets. A PSPS can happen at any time of day or night, due to changing weather conditions.
• Prepare an emergency supply kit. Include enough water and nonperishable food to last your household one week. Be sure to refresh your kit once a year.
• Determine if your landline will work during an outage. Keep a mobile phone as backup.
• Keep mobile phones and other devices charged.
• If you have a generator, make sure it's ready to operate safely.
• Have flashlights available for your household. Avoid using candles.
• Have a battery-powered or crank radio.
• Stock up on the right batteries for items you rely on. Include two extra sets in various sizes.
• Keep cash on hand and a full tank of gas. ATMs and gas stations may not be available during an outage.
• Learn how to manually open your garage or any other door that operates with electricity.
• Talk with your building manager if you live or work in a building that has elevators or electronic key card access to understand how they will deal with a possible multi-day outage.

Many rural areas in both Santa Cruz and San Benito Counties may have limited cell phone coverage during an event. In case of an emergency, you may need to drive to your local fire department or Sheriff’s Office Service Center for assistance.