Take a little time to better understand who we are, what we do, and how we always strive to do better. Our Annual Report provides you with intriguing information---from actual significant events handled by our dispatchers, to our 2016 dispatch center workload and call statistics. You can read a message from our General Manager, see photos of our amazing employees, and view our past and future Authority Goals. Visit the Public Edu-->Annual Report tab on the left to view our 2016 Annual Report, as well as past reports. We hope you'll see how dedicated SCR9-1-1 is to serving our first responders and the people in our communities.

We care about your safety. We encourage you to do all you can to prepare for the next winter storm. Click on the various links below to learn very important information from local resources and PG&E. DID YOU KNOW?...211 is a 3-digit number that anyone in Santa Cruz County can dial from landline or cell phone any time of day to get disaster help or information. For more details, please visit United Way's 211 Santa Cruz County webpage. Also, click on the CodeRED link below to receive reverse 9-1-1 emergency notifications. We want to help keep you, your loved ones, and your homes safer and better-prepared for the next storm or weather emergency.

Register your Cellular or VOIP Phone for CodeRed Emergency Notifications

Click on either link above to include your cellular or VOIP phone in the Emergency Notification system used by Santa Cruz Regional 9-1-1 personnel. The CodeRED notification system sends important messages to residents and businesses within Santa Cruz & San Benito Counties in the event of emergency situations or critial community alerts. The system has the capability of sending thousands of messages in a very short time based on geographic location of an incident. Examples of notifications include: evacuations, bio-terrorism alerts, missing person reports, and severe weather alerts. (NOTE: If you are having issues enrolling your contact information into CodeRED, try using a different web browser.)

Calling 9-1-1...How to be a good reporting person
Santa Cruz Regional 9-1-1 wants to help you understand the processes involved in making reports, giving descriptions, and what to expect when you call 9-1-1. Our trained 9-1-1 emergency call-takers ask you specific questions for important reasons. We want to pass on some valuable information and give you tips how to be helpful eyes and ears for our 9-1-1 dispatchers and first responders. Click here to get educated!

PulsePoint logoPulsePoint icons

With PulsePoint, your local emergency dispatch system immediately alerts CPR-trained citizens about a nearby sudden cardiac arrest event through the free PulsePoint Respond mobile app, and directs them to the exact location of the closest public access AED (automated external defibrillator). The free PulsePoint AED mobile app lets citizens register and update AED locations so that emergency responders--nearby citizens trained in CPR or local firefighters, police or medics--can find an AED close to them when a cardiac emergency occurs.
Visit www.PulsePoint.org to download the apps and for more info.

More Information About Santa Cruz Regional 9-1-1

Last update 3/21/17

Santa Cruz Regional 9-1-1
495 Upper Park Rd.
Santa Cruz, CA 95065
(831) 471-1000

Copyright 2014