Careers with Santa Cruz Regional 9-1-1

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Santa Cruz Regional 9-1-1
495 Upper Park Rd
Santa Cruz, CA. 95065




Employment Opportunities



Recruitment Information

Thank you for your interest!  From April 17 to May 11, 2017, Santa Cruz Regional 9-1-1 will accept your application for the position of Public Safety Dispatcher Assistant I


*Are you looking for a non-boring and rewarding career?

*Do you have a desire to help others in emergency situations?

*Are you a person with the ability to make decisions under pressure?

If you answered "YES" to these questions, keep on reading!  Public Safety Dispatcher Assistants are our first contact with the public. They answer, triage and process telephone calls via non-emergency, 9-1-1 emergency phone lines, and text to 9-1-1.  PSDA's are trained in call interrogation techniques to provide and relay information to law enforcement, fire and EMS personnel.  (Applicants bilingual in Spanish and English are strongly desired.) Click here to better understand the typical tasks, unique characteristics and purpose of this entry level dispatch position.

So...interested in applying?  Here are the two documents you will want to download and review carefully:

You may also pick up an application in person at our Business Office at:  495 Upper Park Rd, Santa Cruz.  To request an application be mailed to you, please call 831-471-1000.

Applicants will complete a performance test, mandatory sit-along with a dispatcher, and a Personal History Statement.  The most qualified applicants will then be selected for Peer Review panel and full background investigation.  The hiring process takes approximately 4-5 months.

To request notifications for other future job opportunities at SCR9-1-1, you may send an email to: Please include your name, email address, phone number, and the type of position you are looking for. You will be placed on our Interest List and notified when positions open.


*SCR 9-1-1 is an Equal Opportunity Employer.*

Do you want to make a difference in your community? Do you want a challenging and rewarding career?

Read a short article by one of our very own dispatchers about what dispatching is like at Santa Cruz Regional 9-1-1.

Bilingual in Spanish and English is strongly desired for all dispatch positions.

Click here to review our Employment Application form.

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